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KX Pilates, Braddon

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Marketing & Studio Manager - KX Pilates

Braddon, Australian Capital Territory

A part-time role exists as a KX Pilates Marketing and Studio Manager. You will be required to manage the daily operations of 2 x KX Pilates Studios.


KX Pilates

Key Job Category

Manager - Sales/Marketing


Added on 8/11/2021

Expired on 9/12/2021

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A part-time role exists as a KX Pilates Marketing and Studio Manager. You will be required to manage the daily operations of 2 x KX Pilates Studios, where you will be expected to follow the systems, policies and procedures accurately to achieve business goals and objectives.  

A Marketing & Studio Manager is expected to maximize all opportunities to drive the studio's to operational capacity by creating a paramount customer experience; undertaking local area marketing initiatives and creating content and program creation for the social media marketing.  As part of your role, you will also have a responsibility to ensure the studio standards are consistently maintained.

Key Qualifications and attributes:

  • Hardworking, dedicated attitude towards business
  • Self-motivated and a need to be the face of the studio
  • Autonomous and proactive
  • Computer Literate in Microsoft office
  • Friendly, positive and approachable manner
  • Excellent organizational and administrative skills
  • Fit, health-conscious, pride in appearance
  • Vibrant, bubbly, energetic & confident
  • Passionate, belief in the brand, professional

Desirable Qualifications and Attributes:

  • Background in health and fitness
  • Good level business acumen
  • Marketing Diploma or similar

Key Responsibilities:

  • Excellence in customer service
  • To SMILE, laugh and enjoy being part of KX
  • Weekly communication with your team
  • Regular sales/KPI reporting to Owner
  • To be a positive role model to all KX clients and fellow colleagues.
  • Be onsite and maintain the required amount of work hours as assigned by the owner
  • Provide new clients with information about KX and Trainers on how to create online profile/purchase classes
  • Manage private one-on-one appointment schedule for all trainers/clients
  • Answer the phone and email enquires within 24 hours
  • HR schedule Management
  • Booking system Management
  • Ensure Studio Standards are well maintained
  • Driving and maintaining high client retention
  • Driving and maintaining high client referrals
  • Local Area Marketing Initiatives
  • Social media marketing content creation and programming
  • Manage feedback and disputes where they arise, presenting this information to the Management team.


As KX Studio Manger you will be accountable for the performance of your home studio. The Key measures to success will be based on

  • Achieving and exceeding studio KPI’s
  • Maintaining Operational Standards
  • Customer Satisfaction Surveys
  • Onsite studio audits

Additional Responsibilities:

  • Ad hoc Requests
  • Attend at least 2 KX Pilates classes per month
  • Encouraged 75% attendance at KX Events
  • To take responsibility for your own learning and development external to KX Pilates.
  • To provide constant feedback on how to make the company AMAZING

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